airport hotels faq's - your questions answered
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Airport Hotels FAQ's

Frequently about airport hotels with parking at gatwick, heathrow, manchester, stansted and all UK airport hotels answered.

Click to return to our UK airport hotel home page.

Many airport hotels offer free parking - which means that an overnight stay can work out cheaper than just buying airport parking.

At some airports there is little choice - often limited to just one hotel. But even so, an airport hotel can be as cheap as parking alone, and an airport hotel including 15 days free parking is almost always cheaper than booking a hotel and parking separately.

Here we offer advice and information, answering the most frequently asked questions.

(If you are looking for airport parking visit our sister UK airport parking website)

1. How do I book an airport hotel room?

To book an airport hotel room simply find the airport hotel you wish to stay at and click to one (or many) of the airport hotel booking websites to find the cheapest price. Then input your information including credit card details through their secure system.

2. Can I book an airport hotel over the telephone?

Yes. Again simply find the airport hotel you wish to stay at and click to one (or many) of the airport hotel booking websites to find the cheapest price. Then call the telephone number provided and book.

3. Where do I book airport hotels with family rooms?

Find out which airport hotels offer family rooms for 3, 4, 5 or 6 people - see our airport hotels with family rooms page.

4. Where do I book an airport hotel room only?

All of the airport hotels featured on this website offer room only packages too. Simply select 'without parking' at the airport hotels booking websites to check the room only prices.

5. Where do I book an airport hotel with parking?

We list over 150 airport hotels with parking at gatwick, heathrow, stansted, Manchester and all UK airports. Click here to go to our airport hotel home page, then select the airport you want, check the prices and book.

6. I need to book more than one airport hotel room?

You will be offered the opportunity to book more than one airport hotel room when you go to the booking section of the airport hotel website.

7. How do I know that I have a confirmed airport hotel reservation?

Within 30 minutes of booking your airport hotel you will receive a verification e-mail with a unique booking reference and details of your booking.

8. I need an airport hotel with 4 days airport parking, do I have to pay 8 or 15 days?

The discount airport hotel booking websites only offer packages with 4 days at the Gatwick Hilton hotel. This is an on airport hotel (attached to the south terminal) and is quite expensive. Other than this, airport hotels are offered with no parking or with 8 or 15 days airport parking. In order to make sure that you get the cheapest rate you should compare the cost of booking on a 'room only' basis with one of these websites and adding airport parking (check the airport parking prices at our airport parking website) with the cost of a package. Depending on the airport and the time of the year, it may save you money or you may be better booking a 'standard package' including some parking that you won't use.

9. I want airport parking and a stay at an airport hotel on my return, how do I book?

You can book airport parking with a hotel on your return with all of the airport parking and hotel companies (that is, with APH, FHR and Holiday Extras). Simply choose a hotel with car parking on site at the hotel and telephone the airport parking company to book - so that they can inform the hotel of your requirements.

10. I have booked an airport hotel with parking that is not on site, where do I get directions to the car park?

Your airport hotel confirmation e-mail and voucher will give you directions to the hotel. When you check-in the hotel they will provide directions to the car park and a voucher to hand to them as payment.

11. I want to stay at an airport hotel on my outward and return journey and park my car for the duration of my holiday?

To stay both ends of your holiday, with parking in the middle, simply book the first night with the number of days airport parking you need, and the second night (after your holiday) on a 'room only' basis (the room only stay is normally cheaper).

[One note of caution, make sure the hotel offers free overnight parking. Some on airport hotels do not offer free overnight parking, but this is clearly detailed on the information page for each hotel].

If you would prefer, once you have selected the hotel you want, telephone the airport hotel booking company on the numbers listed to book you two nights and airport parking.

12. Is breakfast included with my airport hotel booking?

Typically no. Click on any of the airport hotels in the left hand margin for each airport hotel page on the site and look under 'breakfast included'. Depending on the time of the flight, you can buy this at the hotel or at the airport.

13. What if I need more than the 8 / 15 days car parking with my airport hotel?

There are a few airport hotels where extra days airport parking are free, subject to availability. For most extra days are charged at a set rate (often the airport car park gate price). Click on any of the hotels in the left hand margin for each airport hotel page and look under 'airport parking arrangements' and 'airport parking package'.

14. How do I change my airport hotel reservation?

Once you have received your confirmation e-mail and booking number from the airport hotel booking company, telephone their customer services number (or e-mail them) and they will make any changes to your booking (subject to their terms and conditions).

15. How do I cancel my airport hotel reservation?

Once you have received your confirmation e-mail and booking number from the airport hotel booking company, telephone their customer services number (or e-mail them) and they will organise to cancel and refund your booking (subject to their terms and conditions).

16. How do I get detailed information about the airport hotel?

Click on any of the airport hotels in the left hand margin for each airport hotel page on the site. If you require additional information e-mail us or contact the airport hotel booking company call centre and they will be pleased to help.

17. Are the rates listed online the same rates quoted if you call the airport hotel website call center?

Yes.

18. What do I pay to the airport hotel?

You pay for your accommodation via the airport hotel booking website. Do not pay the airport hotel again!

You will pay the hotel direct only for any extras incurred i.e. any meals not included in the package, bar, room service, telephone etc.

19. Can you tell me where I can book a taxi to and from the airport?

For airport taxis at birmingham, east midlands, gatwick, leeds bradford, heathrow, luton, manchester and stansted airports contact Airport Taxis UK. For other airports all we can suggest is that you type "taxi (whatever) airport" into google and see what comes up.

20. I have a question about UK airport hotels not answered here?

Please e-mail us at feedback@airport-hotels-guide.co.uk and we'll do our best to answer it.

Prices for airport hotels change frequently depending on demand. Remember to bookmark this site so that you can come back the next time you need airport parking or an airport hotel.

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